Water Meter Installations to Begin in March

Starting in early March 2024, the City will begin replacing all residential and commercial water meters in its utility system.

The meter replacement schedule will be determined by the water billing cycle and meter reading routes. The map below shows the approximate timeline for replacements.

Technicians from Pedal Valves Inc. (PVI) will place a door hanger at each property approximately two weeks ahead of installation and will attempt to contact each customer immediately before the installation. If the technician is unable to contact the customer and water is in use, the installation will be delayed until a later time or day.

Each installation will take about 30 minutes, and the property's water usage may be interrupted for up to 20 minutes. The technician will leave a doorhanger indicating that the installation is complete, or letting the customer know that additional work is required.

All PVI installation technicians will be wearing shirts and vests with a prominent PVI logo, and will drive PVI-marked vehicles.

For questions about the work, customers can contact customerservice@mercerisland.gov or (206) 275-7600.