Power Outages

Reporting an Outage

PSE Outage MapThe City does not own or manage powerlines. Contact Puget Sound Energy to report power outages and hear about service updates at 1-888-225-5773 or view their outage map (with estimated power restoration times) www.pse.com/outage/outage-map.

Please do not call 9-1-1 for non-emergency questions, such as power outage duration or reasons for the outage.

What to Do During a Power Outage

  • Stay away from downed power lines and sagging trees with broken limbs.
  • If you encounter downed power lines and no signage or utility crews in the area, call 9-1-1.
  • Turn off lights and electrical appliances except for the refrigerator and freezer. (Did you know? A closed refrigerator will stay cold for up to 12 hours.)
  • Turn light switches and buttons on lamps or appliances to the “off” position.
  • Unplug computers and other sensitive equipment to protect them from possible power surges when the power is restored.
  • Leave one lamp on so you will know when power is restored. (Best Practice: Wait at least 15 minutes after power is restored before turning on other appliances.)
  • Never use gas ovens, gas ranges, barbecues or portable or propane heaters for indoor heating. They use oxygen and create carbon monoxide that can cause suffocation.
  • Use battery-operated flashlights or glow sticks for lighting vs. candles.
  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.
  • Be a good neighbor. Check on the welfare of others.
For more information and safety tips visit the ready.gov/power-outages
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