COVID-19 Information

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The City of Mercer Island is committed to sharing up-to-date information on the coronavirus (COVID-19) pandemic with the community. These pages share the latest information, resources, and ways residents can help. Given the amount of information available, and specific needs of the community, we have created separate pages for businesses, community resources and assistance, and construction. Make sure to check out these pages for information specific to those topics.


The City of Mercer Island is committed to sharing up-to-date information on the coronavirus (COVID-19) pandemic with the community. These pages share the latest information, resources, and ways residents can help. Given the amount of information available, and specific needs of the community, we have created separate pages for businesses, community resources and assistance, and construction. Make sure to check out these pages for information specific to those topics.


  • New COVID-19 Symptoms

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    about 1 month ago

    The CDC just added six new symptoms to its list of known symptoms.

    Researchers are continuing to learn more about COVID-19. People with COVID-19 have had a wide range of symptoms reported – from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with the following symptoms may have COVID-19:

    • Cough
    • Shortness of breath or difficulty breathing

    Or at least two of these symptoms:

    • Fever
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell

    Contact your healthcare provider if you experience these symptoms.

    The CDC just added six new symptoms to its list of known symptoms.

    Researchers are continuing to learn more about COVID-19. People with COVID-19 have had a wide range of symptoms reported – from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with the following symptoms may have COVID-19:

    • Cough
    • Shortness of breath or difficulty breathing

    Or at least two of these symptoms:

    • Fever
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell

    Contact your healthcare provider if you experience these symptoms.

  • State Data Dashboard

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    19 days ago

    The State has created a COVID-19 data dashboard, updated daily with the latest confirmed cases and other information.

    Have you been looking for the latest information on state-wide case counts, epidemiologic curves, testing, hospitalizations or other information? The state has created a data dashboard complete with this information and more. Data is updated daily. Click here to visit the data dashboard.

    The State has created a COVID-19 data dashboard, updated daily with the latest confirmed cases and other information.

    Have you been looking for the latest information on state-wide case counts, epidemiologic curves, testing, hospitalizations or other information? The state has created a data dashboard complete with this information and more. Data is updated daily. Click here to visit the data dashboard.

  • King County Data Dashboard

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    2 months ago


    On March 25, Public Health—Seattle & King County launched a data dashboard that provides daily updates to COVID-19 cases and deaths. Visit www.kingcounty.gov/covid/data to see the dashboard.

    The dashboard provides data on how many people have tested positive in each city, age ranges of those who test positive or who have died, and more.

    King County will update the dashboard daily (between 1:00 and 2:00 p.m.), pending the receipt of data from key sources, including the Washington State Department of Health. The dashboard includes a timestamp of the most recent updates.

    Due to delays in reporting data from various laboratories...


    On March 25, Public Health—Seattle & King County launched a data dashboard that provides daily updates to COVID-19 cases and deaths. Visit www.kingcounty.gov/covid/data to see the dashboard.

    The dashboard provides data on how many people have tested positive in each city, age ranges of those who test positive or who have died, and more.

    King County will update the dashboard daily (between 1:00 and 2:00 p.m.), pending the receipt of data from key sources, including the Washington State Department of Health. The dashboard includes a timestamp of the most recent updates.

    Due to delays in reporting data from various laboratories, case totals are commonly reported two or three days later. While a graph showing the trend of COVID-19 cases may appear to be flat or declining, King County notes that we must assume that this does not actually represent a decline.

    Hover over key data points to reveal important information. A mobile version is also available.



  • Volunteers Hand Out Over 100 Homemade Masks

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    about 1 month ago

    Emergency Management volunteers passed out homemade masks during Senior Hours at Mercerdale park again on Friday, May 1. All available masks (50) were distributed by 8:50am. Thank you to all of the volunteers who made the masks and to those who handed them out!

    If you are in need of a facemask, please call the City's Call Center at 206-275-7626 or email coronavirus@mercergov.org.

    Senior Hours at Mercerdale Park are Monday-Friday between 7:00am-10:00am.

    See pictures from the mask handout from Friday, April 24 when volunteers handed out over 50 masks.


    Emergency Management volunteers passed out homemade masks during Senior Hours at Mercerdale park again on Friday, May 1. All available masks (50) were distributed by 8:50am. Thank you to all of the volunteers who made the masks and to those who handed them out!

    If you are in need of a facemask, please call the City's Call Center at 206-275-7626 or email coronavirus@mercergov.org.

    Senior Hours at Mercerdale Park are Monday-Friday between 7:00am-10:00am.

    See pictures from the mask handout from Friday, April 24 when volunteers handed out over 50 masks.


  • Emergency Response by the Numbers

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    about 1 month ago

    Have you been wondering what City staff are doing during the emergency? Much of the response is done by staff busily working behind the scenes, so we’ve pulled together information to help tell their story.

    The week of April 20 marks the 8th week of the City’s response to the pandemic. The City’s Emergency Operations Center (EOC) was opened on March 5 and has been activated at Level 1 (full activation) since March 25.

    Staff, 37 to be exact, are filling numerous unique and specific roles within the EOC organizational structure. As of April 21, those staff have...

    Have you been wondering what City staff are doing during the emergency? Much of the response is done by staff busily working behind the scenes, so we’ve pulled together information to help tell their story.

    The week of April 20 marks the 8th week of the City’s response to the pandemic. The City’s Emergency Operations Center (EOC) was opened on March 5 and has been activated at Level 1 (full activation) since March 25.

    Staff, 37 to be exact, are filling numerous unique and specific roles within the EOC organizational structure. As of April 21, those staff have worked approximately 3,798 hours since full activation. Staff from every department have been incorporated into the EOC structure and are working remotely to assist with the response, including:

    Parks & Recreation 12 staff
    City Manager, City Attorney, HR, IGS 10 staff
    CPD 6 staff
    Public Works 3 staff
    Police Department 2 staff
    Fire Department 2 staff
    YFS 2 staff


    So, what are staff doing? During an emergency, staff are typically deployed in one of three sections – operations, planning, and logistics.

    Operations section staff are the “boots on the ground" and include first responders. Planning section staff are responsible for developing short- and long-term plans for all aspects of the response while the logistics team provides all necessary support not only to our boots on the ground but to the entire response.

    Here’s a peek into what some of the EOC team have been doing:

    • Policy team reviews City policies related to emergency response (ex. B&O tax relief).
    • Planning staff develop short- and long-term plans for emergency response. They are also responsible for producing Situation Reports.
    • The timekeeper reviews and reconciles response-related forms and timecards.
    • Supply Unit staff procures and tracks supplies (PPE, hand sanitizer, disinfectant and cleaners, contracts with cleaning companies, etc.).
    • Facilities Unit staff manages facilities, ensuring a safe and disinfected work environment for police and other staff.
    • Finance Unit staff track expenses and overall finances for the emergency.
    • Service Branch staff provide personnel, IT, and HR support. An important part of the response has been ensuring staff have the ability to work remotely so emergency response, and other essential City functions, could be managed from home. This has required a tremendous amount of time from the City's IT department. Other teams have also been involved in this process, ensuring invoices, payments, contracts, timecards, etc. can be processed electronically. Staff have also worked to ensure continuity of Council meetings through new videoconferencing technology - this has also required hours of testing and training.
    • Call center staff respond to calls from the community, seven days a week. The call center is managed by 6 staff who answer phone calls and 1 staff member who responds to emails. Staff have answered over 622 calls and responded to over 85 emails. Almost all inquiries receive same-day responses. Most phone inquiries are answered immediately, emails tend to be more complex and may take several hours. At its highest point, the Call Center had 9 staff members responding to calls and emails.

    This certainly isn't representative of all of the staff and work involved in the response, but hopefully it helps provide a better picture.

    During this emergency, information has proven to be a commodity as important as toilet paper. A communications team has been working around-the-clock since the first cases were announced in late February. As of April 21, they have:

    • Issued 31 press releases.
    • Published 24 MI-Weekly E-Newsletter articles.
    • Shared over 268 social media posts across Facebook, Twitter, and NextDoor.
    • Produced six live video briefings that have been viewed over 2,703 times on the City’s YouTube Channel alone. (Data not available from Comcast.) Approximately 40-150 live event viewers are tuning in on YouTube to each briefing.
    • Developed 3, interconnected Let’s Talk pages to share the latest information, resources, and ways residents can help. These pages have been visited 6,500 times.
    • Uploaded 107 documents, prompting over 1,000 downloads.
    • Published 61 articles (and counting) featuring information ranging from:

    The City team has tirelessly responded to this unprecedented event and will continue to do everything it can to ensure the health and safety of the Mercer Island community. Click here for more information about the City's Pandemic Plan and here for information about the Mercer Island Emergency Management Department. Click here to view the City’s COVID-19 Response EOC organizational structure.

    *These are initial, approximate numbers. The City continues to track the entire emergency response.

  • Share Your Good News Stories or Simply Say Thank You!

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    about 1 month ago

    We could all use a little good news these days. Has a neighbor helped you during these past few months of social distancing? Have you seen someone go above-and-beyond for another member of the Mercer Island community? Do you want to recognize a group for something special they've done to make this time of isolation a little less isolating? We want to hear about it!

    Visit our Some Good News page to share your good news stories or say thanks today!

    We could all use a little good news these days. Has a neighbor helped you during these past few months of social distancing? Have you seen someone go above-and-beyond for another member of the Mercer Island community? Do you want to recognize a group for something special they've done to make this time of isolation a little less isolating? We want to hear about it!

    Visit our Some Good News page to share your good news stories or say thanks today!

  • Resources for Mercer Island Seniors

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    about 2 months ago

    The City has organized a number of resources and services for homebound seniors.

    Tech 101 Tutorial

    Check out this video with tips and information on how to use technology to stay connected with family and friends while staying safe at home.

    At-Home Workout Videos

    Stay Home but Stay Active with free workouts from MI Athletic Club! Five 15-minute, equipment-free workouts. Stream any time here on Let’s Talk. Coming to Channel 21, Monday – Friday in the mornings and afternoons. Thank you to Ginny Pietila and MI Athletic Club for this resource! More online workouts for all levels available at...

    The City has organized a number of resources and services for homebound seniors.

    Tech 101 Tutorial

    Check out this video with tips and information on how to use technology to stay connected with family and friends while staying safe at home.

    At-Home Workout Videos

    Stay Home but Stay Active with free workouts from MI Athletic Club! Five 15-minute, equipment-free workouts. Stream any time here on Let’s Talk. Coming to Channel 21, Monday – Friday in the mornings and afternoons. Thank you to Ginny Pietila and MI Athletic Club for this resource! More online workouts for all levels available at www.miathleticclub.com.

    Live Video Briefing Featuring YFS Geriatric Specialist, Betsy Zuber

    Geriatric Specialist for Mercer Island Youth & Family Services, Betsy Zuber, joined City Manager Jessi Bon for the April 16 Live COVID-19 Situation Briefing. Betsy provided counseling and consultation to Mercer Island adults, older adults and their families for 20 years. During the Thursday briefing, she shared the latest resources for Mercer Island seniors.

    Request Assistance from Emergency Volunteers

    The City has mobilized Emergency Response volunteers to help provide assistance to vulnerable populations or others in need. City volunteers can provide assistance with a wide range of non-professional services such as maintaining safe access to your entryways (removing plant growth or debris) or running local on-Island errands when delivery services are not available from retailers. To request assistance, please call the Coronavirus Hotline at (206) 275-7626 or email coronavirus@mercergov.org.

    Senior Hours at Mercerdale Park

    To help provide access for seniors, starting tomorrow, the City will implement Senior Hours at Mercerdale Park. Monday-Friday between 7:00am-10:00am. CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. We’re asking the community to respect these hours to better serve our senior population.

    Disabled Parking at Mercerdale and Luther Burbank Parks

    To help provide access for members of our community with accessibility challenges, starting tomorrow, the City will open disabled parking spaces at Mercerdale and Luther Burbank Parks. These spaces will be available during park open hours for patrons with government-issued handicap placards or license plates. Staff are reevaluating parks restrictions daily and working to find solutions that suit our senior and disabled neighbors.

    Senior Services through YFS

    Geriatric Specialist, Betsy Zuber, is still available for phone and email consultations Monday – Wednesday for senior residents and their families. Click here for more information.

    Senior Shopping Hours

    Click here for details about special shopping hours.

    Connecting to Culture from the Comfort of Your Home

    Bored? Missing the arts? Erin Vivion, Mercer Island resident and Chair of the Mercer Island Arts Council, compiled a list of suggestions to stay connected to the arts. Follow this link to connect to culture from your couch.

    Forever Young, and Also Over 60

    Washington State Department of Health published an article on information and tips for residents who are 60 or older to stay as healthy as possible. Click here for the article.

  • Thursday Situation Briefings

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    2 months ago

    Update: The May 28 Situation Briefing was the eleventh and final live briefing. City Manager Jessi Bon will continue to update the community on City operations and coronavirus-related information via her City Manager Report at the beginning of each regular Council Meeting. The City Manager Report video and PowerPoint Presentation are available here. Also, the Let's Talk coronavirus pages will continue to be updated regularly. Continue to look for the latest updates in the MI-Weekly E-Newsletter and on the City's social media pages.

    Links to all Thursday Situation Briefing presentations and videos are below.

    - - - - - -...

    Update: The May 28 Situation Briefing was the eleventh and final live briefing. City Manager Jessi Bon will continue to update the community on City operations and coronavirus-related information via her City Manager Report at the beginning of each regular Council Meeting. The City Manager Report video and PowerPoint Presentation are available here. Also, the Let's Talk coronavirus pages will continue to be updated regularly. Continue to look for the latest updates in the MI-Weekly E-Newsletter and on the City's social media pages.

    Links to all Thursday Situation Briefing presentations and videos are below.

    - - - - - - - - - -

    City Manager Jessi Bon hosted eleven live City situation briefings on Thursday afternoons from mid-March through May. City Manager Bon and leaders from the City as well as the City leadership team shared the latest information on the response to the coronavirus pandemic and City operations. Briefings were broadcast live on Thursdays via MITV-21 and the City's YouTube Channel.

    May 28 - Video and PowerPoint Presentation

    • This is the eleventh episode in the City's coronavirus video briefings.
    • Topics covered include: easing of restrictions on religious gatherings, update on fraudulent unemployment claims and steps to take to protect your identity, and other City updates.

    May 14 - Video and PowerPoint Presentation

    • This is the tenth episode in the City's ongoing series of live video conferences.
    • Topics covered include: an update on the state's Safe Start, contact tracing, testing, and other City updates.

    May 7 - Video and PowerPoint Presentation

    • This is the ninth episode in the City's ongoing series of live video conferences.
    • Topics covered include: an update on the state's Safe Start phased approach to opening and other City updates.

    April 30 - Video and PowerPoint Presentation

    • The eighth episode in the City's ongoing series of live video conferences will feature Police Chief Ed Holmes and Emergency Manager Jennifer Franklin.
    • Topics covered include: Chief Holmes and Officer Franklin will provide an update on the easing of portions of the Governor’s “Stay Home, Stay Healthy” Order, information crime prevention, and other City updates.

    April 23 - Video and PowerPoint Presentation

    • We apologize for the technical difficulties with the live stream on the City's YouTube Channel. We will make sure that is corrected for next week's live briefing. You can watch the full, archived version here.
    • The seventh episode in the City's ongoing series of live video conferences featured Mercer Island Community Fund Board Member, Sharon Perez and Small Business Liaison, Sarah Bluvas.
    • Topics covered include: Sharon and Sarah shared the latest information on the WeLoveMI Campaign and resources for Mercer Island businesses, as well as other timely updates.

    April 16 - Video and PowerPoint Presentation

    • The sixth episode in the City's ongoing series of live video conferences featured Geriatric Specialist, Betsy Zuber and MI Emergency Management Volunteer Liaison, Dave Uhler.
    • Topics covered include: Betsy and Dave shared the latest resources for Mercer Island seniors and City volunteer efforts, and other timely updates.

    April 9 - Video and PowerPoint Presentation

    • For the fifth episode in the City's ongoing series of live video conferences, City Manager Jessi Bon had Small Business Liaison, Sarah Bluvas and Interim Parks & Recreation Director, Ryan Daly join her in providing updates and information on small business resources and parks updates.
    • Topics covered include: They shared the latest information and resources for local businesses, parks updates and etiquette review during the Governor’s Stay Home Order, as well as an update on City services.

    April 2 - Video and PowerPoint Presentation

    • The fourth episode in the City's ongoing series of live video conferences featured Officer Jennifer Franklin, the City's Emergency Manager.
    • Topics covered include: Officer Franklin explained how the City’s Emergency Operations structure works, how the City executes incident coordination and procurement region-wide, emphasized social distancing mandates, and covered other timely topics.

    March 26 - Video and PowerPoint Presentation

    • The third episode in the City's ongoing series of live video conferences featured Dr. Hal Quinn, a board-certified physician practicing at Mercer Island Pediatrics. Dr Quinn also serves as the Medical Director on the City’s emergency response team and works closely with MIPD Emergency Manager Franklin on medical oversight and protocols for major City incidents.
    • Topics covered included: Doctor Quinn shared his observations about the regional COVID-19 outbreak and suggest appropriate measures for parents and the community to consider during this unprecedented time; the City’s response to Governor Inslee’s “Stay Home” Order and impacts to City operations; updates from MIPD and MIFD; and a Community Call to Action (what you can do to help).

    March 19 - Video and PowerPoint Presentation

    • The second episode in our ongoing series of live video conferences to update the community on the City's coronavirus response and continued preparations for extended impacts featured Donna Colosky (MI School District Superintendent), Laurie Givan (Exec Director of the MI Chamber of Commerce), Cindy Goodwin (Director of the City’s Youth & Family Services Dept), Ed Holmes (Police Chief), and Steve Heitman (Fire Chief), will all join the briefing to provide updates and help answer questions from the community.
    • Topics covered included: Police and Fire situation briefings; City service changes; Support for local business; New Public Health orders, and more.

    • City Manager Jessi Bon hosted a live video conference to update the community on the City's coronavirus response and ongoing preparations. The Police Chief, the Fire Chief, and the Director of Youth & Family Services joined the briefing to help answer questions from the community.


  • City Facility Closures and Event Scheduling Update

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    about 2 months ago

    Apr 14, 2020 – Today the City of Mercer Island announced an update on event and meeting cancellations, and facility closures, for the coming months. In order to maintain ongoing compliance with Governor Inslee’s “Stay Home, Stay Healthy” Order, the following are now in effect:

    • City Council Meetings - will continue as live video conferences for the foreseeable future. The next meeting is Tuesday, April 21, at 5:00pm and is viewable on the City’s customary outlets: You Tube and MI-TV Cable Channel 21. Residents can also call into these meeting to listen by phone; meeting details and...

    Apr 14, 2020 – Today the City of Mercer Island announced an update on event and meeting cancellations, and facility closures, for the coming months. In order to maintain ongoing compliance with Governor Inslee’s “Stay Home, Stay Healthy” Order, the following are now in effect:

    • City Council Meetings - will continue as live video conferences for the foreseeable future. The next meeting is Tuesday, April 21, at 5:00pm and is viewable on the City’s customary outlets: You Tube and MI-TV Cable Channel 21. Residents can also call into these meeting to listen by phone; meeting details and the agenda are available on the City’s website at www.mercergov.org. Residents with feedback for Council on current issues or agenda items are invited to submit them in advance by 3:00pm on April 21, via the Let’s Talk Council Connects webpage. The City is developing a strategy to resume in-meeting public comment at the May 5 City Council Regular Video Meeting.
    • Most Board and Commission meetings have been canceled for the remainder of April and May; visit City web calendar for details. The Civil Service Commission and Disability Board have necessary business to conduct, and as such, they will hold their meetings via teleconference; please visit City web calendar for call-in details.
    • All City Buildings & Court – closed through at least May 4; building operations will be re-evaluated in coordination with updates from the Governor’s Office, which are anticipated at the end of April.
    • City Special Events and Volunteer Programs – canceled through June (e.g. Friday Night Films, restoration events, etc.)
    • Spring Recreation Programs – canceled through June; a decision on summer recreation programs and summer camps is anticipated by mid-May.
    • Summer Special Events – canceled, including Mostly Music in the Park, Shakespeare in the Park, and National Trails Day.
    • Parks Facilities
      • Closed: playgrounds, ballfields, picnic areas, sport courts, parking lots at parks
      • Open: parks, most park restrooms, dog park, boat launch and P-patch

    This list will be evaluated over the coming weeks. In the meantime, the City encourages everyone to continue heeding the Governor’s Stay Home, Stay Healthy Order, and maintain appropriate social distancing even as the weather warms up and more people are recreating outside.

  • Parking Lots At Major Parks Closed Friday, April 10

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    about 2 months ago

    Parking lots at all major Mercer Island parks were closed on the evening of April 10 to assist in facilitating social distancing in conjunction with the Governor’s order to Stay Home - Stay Healthy. However, the City recognizes a need for parking access for those who hold a disabled parking placard, and seniors with limited mobility. The following adjustments have been made at the locations listed below to better accommodate the needs of our senior adult and disabled community:

    Luther Burbank Park (South Lot) - Disabled Parking Available

    • Disabled parking spaces will be available during regular park hours for patrons with government-issued handicap placards or license plates.

    Mercerdale Park (Thrift Shop Lot) – Disabled and “Senior-Only” Parking Available

    • Disabled parking spaces will be available during regular park hours for patrons with government-issued handicap placards or license plates.
    • Senior adult only parking will be available to our senior population throughout the regular park hours. Note: A placard is not required

    Mercerdale Park – New Senior Hours; Monday - Friday, 7:00am-10:00am

    • For older adults and people with serious underlying medical conditions who might be at higher risk for severe illness from COVID-19.
    • Please respect these hours to safely accommodate our senior adult park users.

    Staff are evaluating parks activities daily and operations will be modified if problems arise.

    Please call (206) 275-7626 with questions.

    Parking lots at all major Mercer Island parks were closed on the evening of April 10 to assist in facilitating social distancing in conjunction with the Governor’s order to Stay Home - Stay Healthy. However, the City recognizes a need for parking access for those who hold a disabled parking placard, and seniors with limited mobility. The following adjustments have been made at the locations listed below to better accommodate the needs of our senior adult and disabled community:

    Luther Burbank Park (South Lot) - Disabled Parking Available

    • Disabled parking spaces will be available during regular park hours for patrons with government-issued handicap placards or license plates.

    Mercerdale Park (Thrift Shop Lot) – Disabled and “Senior-Only” Parking Available

    • Disabled parking spaces will be available during regular park hours for patrons with government-issued handicap placards or license plates.
    • Senior adult only parking will be available to our senior population throughout the regular park hours. Note: A placard is not required

    Mercerdale Park – New Senior Hours; Monday - Friday, 7:00am-10:00am

    • For older adults and people with serious underlying medical conditions who might be at higher risk for severe illness from COVID-19.
    • Please respect these hours to safely accommodate our senior adult park users.

    Staff are evaluating parks activities daily and operations will be modified if problems arise.

    Please call (206) 275-7626 with questions.