COVID-19 Community Resources


The Youth and Family Services Department continues to provide services during the regional COVID-19 outbreak. Please reach out to us if you are in need of services.

We are here to help!


If you need immediate assistance, please call Crisis Connections at (206) 461–3222.

If you are experiencing an emergency, please call 9-1-1.




The Youth and Family Services Department continues to provide services during the regional COVID-19 outbreak. Please reach out to us if you are in need of services.

We are here to help!


If you need immediate assistance, please call Crisis Connections at (206) 461–3222.

If you are experiencing an emergency, please call 9-1-1.



  • King County Donations Connector

    4 days ago
    King county logo

    Donations and Volunteering:

    King County recently set up a regional clearinghouse to match donors of money, food, goods, and services, with organizations in need of donations.

    Visit this website: www.kingcounty.gov/emergency/donate

    Donations and Volunteering:

    King County recently set up a regional clearinghouse to match donors of money, food, goods, and services, with organizations in need of donations.

    Visit this website: www.kingcounty.gov/emergency/donate

  • Neighbor to Neighbor Help

    9 days ago
    Anna kolosyuk 4r6pg0iq5iu unsplash

    Thank You For Caring!

    The City wants to make sure our seniors, high-risk, and vulnerable populations are taken care of throughout this unprecedented event - but more importantly we want to make sure they are safe.

    If you have a personal relationship with a neighbor who falls into these high-risk or vulnerable populations, please do reach out (by phone, email, or from a distance of at least 6-feet) and see if they need help.

    If your neighborhood has worked with Officer Jennifer Franklin, the Police Department, or Emergency Management Volunteers, and have hosted a Map Your Neighborhood event - we...

    Thank You For Caring!

    The City wants to make sure our seniors, high-risk, and vulnerable populations are taken care of throughout this unprecedented event - but more importantly we want to make sure they are safe.

    If you have a personal relationship with a neighbor who falls into these high-risk or vulnerable populations, please do reach out (by phone, email, or from a distance of at least 6-feet) and see if they need help.

    If your neighborhood has worked with Officer Jennifer Franklin, the Police Department, or Emergency Management Volunteers, and have hosted a Map Your Neighborhood event - we encourage you to reach out to your neighbors.

    At this time, YFS is working with regional groups like the Red Cross to help our seniors and vulnerable populations.

    Other Ways to Help

    There is a desperate need for blood donations. Bloodworks Northwest is hosting a number of blood drives in the greater Seattle and Bellevue areas. Visit their Coronavirus information page on what they are doing to maintain safety for donors and then schedule a donation or find a blood drive!

    Please check back for more ways you can help the Mercer Island Community!

  • Senior Shopping Hour

    9 days ago
    Senior shop sign

    To help Island seniors and other at-risk populations, local grocery stores have implemented a senior shopping hour(s).

    New Seasons Market
    • 8:00-9:00 AM, Monday through Friday
    QFC (both locations)
    • 7:00-8:00 AM, Monday through Thursday
    - - - - - - - - - -

    Near-by, Off-Island Options Also Include

    Whole Foods (888 116th Ave NE, Bellevue)

    • Daily, 7:00-8:00AM

    Safeway (300 Bellevue Way NE)

    • Tuesdays and Thursday, 7:00-9:00AM

    To help Island seniors and other at-risk populations, local grocery stores have implemented a senior shopping hour(s).

    New Seasons Market
    • 8:00-9:00 AM, Monday through Friday
    QFC (both locations)
    • 7:00-8:00 AM, Monday through Thursday
    - - - - - - - - - -

    Near-by, Off-Island Options Also Include

    Whole Foods (888 116th Ave NE, Bellevue)

    • Daily, 7:00-8:00AM

    Safeway (300 Bellevue Way NE)

    • Tuesdays and Thursday, 7:00-9:00AM
  • Clinical Services

    10 days ago

    The YFS clinical team will be utilizing tele(mental)health therapy tools to continue providing services to the community.

    Please contact our intake line at 206-275-7657 to set up an appointment. This is a confidential phoneline. Our clinical team will return your call within one business day.

    The YFS clinical team will be utilizing tele(mental)health therapy tools to continue providing services to the community.

    Please contact our intake line at 206-275-7657 to set up an appointment. This is a confidential phoneline. Our clinical team will return your call within one business day.

  • Food Pantry

    10 days ago
    Food pantry move

    Beginning March 18, the Luther Burbank Administrative Building closed to the public and staff, and the City’s Food Pantry re-located to the nearby Community and Event Center (8236 SE 24th Street).

    The Pantry will have the following “drive-up” hours:

    • Tuesdays, 10am – 1pm
    • Thursdays, 1pm – 4pm

    Food Pantry clients should park in the marked parking spaces (highlighted on the attached map) and Youth & Family Services Department staff will meet the vehicle; please have identification available.

    The Food Pantry is available to all Island residents, please contact Cheryl Manriquez, Emergency Assistance Coordinator at Cheryl.manriquez@mercergov.org, to be added to the approved list. Residents in need of other emergency assistance resources, should also contact Manriquez, or call 2-1-1.

    The MIYFS Food Pantry has also shifted operations to offer only gift cards to patrons. To donate $25 or $50 food cards to our operations, please use the new dropbox inside the Police Lobby at City Hall (9611 SE 36th Street) or mail them to MIYFS (2040 84th Avenue SE, Mercer Island, WA 98040).

    Please contact Tambi Cork, Community Development and Administrative Manager, at tambi.cork@mercergov.org for questions regarding food pantry donations and operations.


    Beginning March 18, the Luther Burbank Administrative Building closed to the public and staff, and the City’s Food Pantry re-located to the nearby Community and Event Center (8236 SE 24th Street).

    The Pantry will have the following “drive-up” hours:

    • Tuesdays, 10am – 1pm
    • Thursdays, 1pm – 4pm

    Food Pantry clients should park in the marked parking spaces (highlighted on the attached map) and Youth & Family Services Department staff will meet the vehicle; please have identification available.

    The Food Pantry is available to all Island residents, please contact Cheryl Manriquez, Emergency Assistance Coordinator at Cheryl.manriquez@mercergov.org, to be added to the approved list. Residents in need of other emergency assistance resources, should also contact Manriquez, or call 2-1-1.

    The MIYFS Food Pantry has also shifted operations to offer only gift cards to patrons. To donate $25 or $50 food cards to our operations, please use the new dropbox inside the Police Lobby at City Hall (9611 SE 36th Street) or mail them to MIYFS (2040 84th Avenue SE, Mercer Island, WA 98040).

    Please contact Tambi Cork, Community Development and Administrative Manager, at tambi.cork@mercergov.org for questions regarding food pantry donations and operations.


  • Emergency Assistance

    10 days ago

    The Emergency Assistance Program at MIYFS serves Mercer Island residents experiencing financial challenges. Resources include case management and financial assistance with basic needs such as food, rent and utilities.

    Please reach out to the MIYFS Emergency Assistance Coordinator, Cheryl Manriquez, cheryl.manriquez@mercergov.org, if you are in need of assistance accessing financial resources.

    Regionally, 2-1-1 is an additional resource available to the Mercer Island community.


    The Emergency Assistance Program at MIYFS serves Mercer Island residents experiencing financial challenges. Resources include case management and financial assistance with basic needs such as food, rent and utilities.

    Please reach out to the MIYFS Emergency Assistance Coordinator, Cheryl Manriquez, cheryl.manriquez@mercergov.org, if you are in need of assistance accessing financial resources.

    Regionally, 2-1-1 is an additional resource available to the Mercer Island community.


  • Senior Services

    10 days ago
    Senior mobile phone 4515151 1920

    Geriatric Specialist, Betsy Zuber, is still available for phone and email consultations Monday – Wednesday for senior residents and their families.

    YFS senior services include mental health and cognitive assessments, individualized care plans, resources and referrals on aging, grief and loss, and end-of-life issues. Email Betsy at betsy.zuber@mercergov.org to set up a phone appointment or call the YFS intake line for counseling at 206-275-7657.

    The Monthly Caregiver Support Group has been cancelled for April and we are not able to provide assistance with transportation or food delivery services.

    Geriatric Specialist, Betsy Zuber, is still available for phone and email consultations Monday – Wednesday for senior residents and their families.

    YFS senior services include mental health and cognitive assessments, individualized care plans, resources and referrals on aging, grief and loss, and end-of-life issues. Email Betsy at betsy.zuber@mercergov.org to set up a phone appointment or call the YFS intake line for counseling at 206-275-7657.

    The Monthly Caregiver Support Group has been cancelled for April and we are not able to provide assistance with transportation or food delivery services.

  • School Based Services

    10 days ago

    The Mercer Island School District may be closed, but our counseling team is still available to students and their families. Please contact your YFS school counselor via email if you are in need of services.


    The Mercer Island School District may be closed, but our counseling team is still available to students and their families. Please contact your YFS school counselor via email if you are in need of services.


  • Mercer Island Thrift Store

    10 days ago

    The Mercer Island Thrift Store is closed until April 24.

    Please do not drop donations in Thrift Shop bins located throughout the community or at the storefront location. We look forward to receiving your donations when were open to the public for business.

    The Mercer Island Thrift Store is closed until April 24.

    Please do not drop donations in Thrift Shop bins located throughout the community or at the storefront location. We look forward to receiving your donations when were open to the public for business.