COVID-19 Community Resources

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This page is dedicated to the many resources available to the Mercer Island Community.


Can't find what you're looking for? Use the search bar in the upper right-hand corner! We know there is A LOT of information on our coronavirus information and resource pages. If you can't find something, just type the topic in the search bar at the top of the page and you should be able to find it!



This page is dedicated to the many resources available to the Mercer Island Community.


Can't find what you're looking for? Use the search bar in the upper right-hand corner! We know there is A LOT of information on our coronavirus information and resource pages. If you can't find something, just type the topic in the search bar at the top of the page and you should be able to find it!


  • Video: A Conversation About Supporting Our Kids' Mental Health

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    13 Nov 2020

    On November 17, MI Parent Edge and the Mercer Island Youth and Family Services Department presented a virtual conversation about supporting our kids' mental health with MIYFS Elementary Counselors. The video is available here:


    Follow this link for presentation slides.

    Gather mental health tips for your family to help reduce and/or better manage anxiety, stress, and depression.

    • Ask questions that are on your mind.
    • Connect with other parents of elementary kids.

    This program is designed for parents of elementary students. Additional programs are being planned for parents of preschool, middle and high school students. Stay tuned!


    Mercer Island School District has neither reviewed nor approved the program, personnel, activities or organizations announced in this flyer. The participants agree to protect, indemnify, and hold harmless the district, its elected and appointed officials, employees, agents, staff and volunteers, from any and all claims, liabilities, damages, expenses, or rights of action, directly or indirectly attributed to the activities. Permission to distribute this flyer should not be considered a recommendation of the program by the school district. This is not a school district sponsored activity. Parent Edge is an organization within the Mercer Island PTA Council.

  • Youth Suicide Prevention Resources for Parents

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    06 Nov 2020
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    Now, more than ever, we need to understand the signs to help prevent youth suicide.

    Updated On November 2, King County Public Health issued a Health Advisory for increased risk of suicide among youth.

    As the on-going pandemic and the corresponding exhaustion and emotional fatigue that we are feeling continues, combined with seasonal changes and more difficulty connecting with the people and supports that typically help us cope. Young people may be even more at risk due to less access to their typical social networks.

    On Thursday, November 19, MI Parent Edge & the MI Forefront Team (a partnership between MIYFS, MISD and MI Parent Edge) presented a free, virtual event to help parents to learn prevention strategies to help youth in crisis stay safe and get support.

    A recording of the webinar is available. (This webinar, presented by UW Forefront, is the same material that was presented by the MI Forefront Team.)

    The webinar teaches essential skills for suicide prevention for parents and caregivers of youth. Learn how to:

    • make your home safer to prevent the risk of suicide
    • ask your kid about suicide in a safe way
    • recognize the signs of a mental health crisis
    • practical steps to address it

    Don't forget! The City's Youth and Family Services (YFS) team is here to help. Call the confidential Intake Line (206) 275-7657 for more information and assistance.

    More Resources

    • National Suicide Prevention Lifeline: 800-273-8255

    Crisis Text Line: Text HOME to 741741

    Crisis Connections: 866-427-4747

    TeenLink: Call or text 866-833-6546

    Washington Warm Line: 877-500-9276

    WA Listens (crisis line for stress related to COVID-19): 1-833-681-0211

    Additional resources

    KCLS and Youth Eastside Services also offered three programs about teen mental health and health resources for parents. Information about the programs can be accessed below.

  • Safer Gatherings

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    28 Oct 2020
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    This time of year, families and friends will be making choices about whether or not to gather for celebrations, game days, or other seasonal events.

    Gathering in groups - even with people we know - may spread COVID-19. The more people we interact with at a gathering and the longer that interaction lasts, the higher the risk of becoming infected.

    The safest action, especially if you’re in a high-risk category, is to avoid gatherings and find different ways to celebrate. On Sunday, November 15 Governor Jay Inslee announced tighter COVID-19 restrictions, including stricter guidance on in-home gatherings. The new guidance is included below.

    The Washington DOH and the CDC have plenty of ideas for how to have a safe holiday season, even if that means gathering virtually.

    Celebrations During COVID

    This year, our game days, family gatherings and holidays will be a little different. And that’s hard. But there are lots of ways to be a little more together, even when we’re apart. Click here for more.

    If You Gather: A Safety Checklist

    If you decide to gather, there’s always a risk of spreading COVID-19 infection. Help lessen this risk through pre-planning, conversations and some trade-offs.

    On Sunday, November 15, Governor Jay Inslee instituted new restrictions on social gatherings, including:

    • Indoor gatherings with people outside the household will be prohibited unless participants:
      • Quarantine for fourteen days (14) prior to the social gathering; or
      • Quarantine for the seven (7) days prior to the gathering, and receive a negative COVID-19 test result no more than 48-hours prior to the gathering.
    • Outdoor gatherings are limited to no more than five people.

    Before you gather

    • Have “the conversation.” Get really clear with friends and family about how you will make safety a priority when spending time together. Set some ground rules that will help everyone know what to expect. View a sample conversation guide.
    • Review your guest list. Are there people who may be in a high risk category or children? Think about special needs and precautions as part of your planning.
    • Check your space and gather outside if possible. Is there room to spread out, at least 6 feet (2m) from people you don’t live with? If no, is there an outdoor space, like a park where you could meet? If outside, will there be restrooms people can use? If inside, be sure your space is well ventilated by opening windows. Remind guests to wear warm clothes!
    • Right-size your guest list. Limit the number of guests based on the number allowed in your county per the Safe Start Plan, and the outdoor or indoor space available that allows you to be 6-feet apart.
    • Do a health check. Ask if anyone has had symptoms such as cough, fever or shortness of breath, in the last 2 weeks. Ask guests to check their temperature before arriving. Anyone with a fever—or who has had other symptoms, or knows they have been exposed to someone with COVID-19 within the last two weeks—should stay home.
    • Consider the children. Kids have trouble playing 6 feet apart, so wearing masks and frequent hand-washing may be the safest plan of action. Remember: kids under 2 should never wear masks!
    • Make a food plan. Talk through details like how food will be shared. The safest option is to have everyone bring their own food. If sharing, separate food ahead of time into individual servings and forgo communal bowls and utensils. Find more tips about food prep in the FAQs.
    • Clean, clean, clean. If you’re hosting, frequently disinfect surfaces that people may encounter during their visit.
    • Consider pre-event quarantine. Can all participants (including yourself) self-quarantine for 14 days before the gathering?
    • Get tested. If you have been around many other people or do not regularly wear a mask, get a COVID-19 test to make sure you're negative. Take into account that it can take a few days to receive test results. If you test negative, you still need to wear a mask and keep your distance from others when you socialize.

    While you gather

    • Wash early and often. Ask adults and kids to wash hands on arrival, before and after eating, and before they leave with soap for at least 20 seconds. If there is no access to a sink, provide hand sanitizer.
    • Gather outdoors if at all possible. If indoors, open windows to increase ventilation.
    • Mask up. Wear a face covering at all times when not eating. Consider having extra masks on hand if people forget.
    • Separate servings. Avoid communal food and sharing utensils, even with babies and young children. Don’t share drinks.
      • Bring your own food, drinks, plates, cups, and utensils.
      • Use single-use options, like salad dressing and condiment packets, and disposable items like food containers, plates, and utensils.
    • Avoid going in and out of the areas where food is being prepared or handled, such as in the kitchen.
    • Avoid close contact. Smiles and air hugs only, and prepare kids ahead of time to do the same.

    After you gather

    • Wash hands (again).Wash for 20 seconds with soap and water.
    • Sanitize. Clean all surfaces that may have been touched by guests such as tabletops, counters, doorknobs and bathroom fixtures, with soap and water first, and then a disinfecting agent.
    • Watch for symptoms. Alert others at the gathering if there’s a positive test among anyone in attendance. Learn more about what to do if you’ve been exposed.

    Travel Safely

    On Friday, November 13, Governor Jay Inslee issued a travel advisory for Washingtonians, recommending a 14-day quarantine for interstate and international travel and asks residents to stay close to home.

    • Stay home if at all possible.
    • Persons arriving in Washington from other states or countries, including returning Washington residents, should practice self-quarantine for 14 days after arrival.
      • These persons should limit their interactions to their immediate household.
      • This recommendation does not apply to individuals who cross state or country borders for essential travel.

    Host a Virtual Gathering

    • Host a virtual Thanksgiving meal with friends and family who don’t live with you.
    • Schedule a time to share a meal together virtually.
    • Have people share recipes and show their turkey, dressing, or other dishes they prepared.
    • Watch television and play games with people in your household.
    • Watch Thanksgiving Day parades, sports, and movies at home.
    • Find a fun game to play.
  • Flu Vaccine Now Available for Uninsured Adults at No Cost

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    26 Oct 2020
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    Twenty-three Albertsons and Safeway pharmacies across the state will offer flu vaccine free of charge through June 2021 to uninsured adults.

    The WA Department of Health is collaborating with Safeway Inc. and Albertsons Companies LLC to offer no-cost influenza (flu) vaccination for uninsured adults over the age of 18 to help prevent flu illness during the COVID-19 pandemic.

    Nearby participating locations include:

    Safeway Pharmacy (Store #1294)
    210 Washington Ave S
    Kent, WA 98032
    (253) 852-5115

    Safeway Pharmacy (Store #1563)
    200 S 3rd Street
    Renton, WA 98057
    (425) 226-0325

    Safeway Pharmacy (Store #1508)
    3820 Rainier Avenue South
    Seattle, WA 98118
    (206) 725-9887

    Find the full list of participating locations on the department’s website. Many King County clinics, including Community Health Centers and some Public Health Centers, also vaccinate uninsured and underinsured individuals if they enroll as patients.

    The Safeway and Albertsons pharmacies will not charge an administration fee, and no proof of residency or immigration status will be required.

    Adults who have insurance should also get vaccinated now.

    Click here for Mercer Island pharmacy locations and hours. The flu vaccine for those age 19 and older is covered by most insurance companies and by Medicare and Apple Health (Medicaid) and Washington provides flu vaccine, and all recommended vaccines, at no cost to everyone under the age of 19.

    Why get the flu vaccine? Everyone 6 months and older needs a new flu vaccine every year. Young children, pregnant women, people with underlying health conditions, and those aged 65 and older are at high risk of complications from flu illness. Flu is a highly contagious disease that can cause mild to severe illness, can lead to hospitalization, and can even be fatal – even in healthy young adults. Getting a flu vaccine reduces your chances of getting the flu but does not prevent other respiratory infections.

    For help finding a health care provider or vaccine location, and to learn more about flu, visit www.KnockOutFlu.org

  • MI Thrift Shop Resumes Donations Collection (with Process Changes)

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    23 Oct 2020
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    Clean out those closets!

    Beginning October 31, the City’s Thrift Shop will resume accepting donations by temporarily relocating all donation center operations to the Mercer Island Community and Event Center (8236 SE 24th Street). This will allow more space for processing and the ability to quarantine all donated items. Initially, donation hours will be on Saturdays only, from 10:00am-3:00pm (not open on November 28 and December 26.

    Here’s What To Expect

    This process is new and during COVID-19, we are asking for your patience and understanding as we provide a way to donate your household items in a manner that is safe for our donors, volunteers, and staff. Cars will line up and proceed up the parking lot hill at the Community Center to the building’s main entrance, where bins will be stationed to collect donations. (On October 31, a separate lane will be established for voters dropping off ballots in the King County Ballot Box.) Please review the Accepted Donations list here as changes have been made.

    • Drivers should follow each sign directing parking lot traffic at the Community Center and wait inside their vehicle.
    • To promote physical distancing, unloading will be permitted one vehicle at a time. Please wait for your turn as staff beckon the next vehicle in line to come forward and unload your items.
    • Properly fitted masks are required to be worn on site as you unload your items.
    • The curbside at the front of the community center will be organized with donation carts under a large tent. Each cart will be labeled with different categories for you to distribute your items. All items must fit and be placed inside one of the carts provided. Due to COVID-19 protocols, staff and volunteers cannot handle your items until they have been quarantined and sanitized.
    • Donation receipts will be available electronically. To retrieve your receipt, open the camera of your smartphone to scan the QR code, or print one yourself from the Thrift Shop website.
    • Exit the parking lot following the signs.

    Tips For An Efficient Experience

    To help everyone get through the dropoff line in an efficient manner, please consider organizing your donations ahead of time. Note that furniture, bikes, and large appliances are NOT accepted at this time, nor are large truckloads of miscellaneous items. Here is a list of donation cart categories in which you’ll be asked to separate your items:

    • Clothing
    • Shoes
    • Accessories
    • Books, DVD’s & CD’s
    • Glassware & fragile items
    • Home décor
    • Jewelry
    • All other hard goods

    For a full list of accepted items visit the Thrift Shop website here.

  • Resources for the Week of October 19

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    22 Oct 2020
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    Check out the latest grant funding, job opportunities, emergency assistance resources, and more.

    Grants for Local Businesses

    Relief Grants Available for MI Businesses and Organizations. On October 20, the Mercer Island City Council unanimously approved a new grant program to support Mercer Island businesses and nonprofits impacted by COVID-19. Apply for a relief grant today!

    Vaccine Care for Older Adults and People with Disabilities

    King County launches new webpage on flu resources for older adults and people with disabilities. Why is it important to get a flu shot this year? Getting a flu shot will make it easier for you and your primary care provider to decide how to treat any viral infection this winter. There is a lot of overlap between flu symptoms and early COVID-19 symptoms. If you have any symptoms and you have had the flu vaccine, that will be useful information to help decide on the best course of testing and treatment for you. Free to low-cost flu vaccine is available in King County. Learn more at www.kingcounty.gov/findaclinic

    Job Opportunities with King County

    King County is hiring – join the COVID-19 response team. See latest job opportunities the County is offering related to managing the pandemic. Visit their main jobs homepage for a list of all other job opportunities with Public Health - Seattle & King County.

    Food, Health Screenings, and Health & Social Service Assistance

    WIC Helps Families in Many Ways. Washington WIC gives families access to nutritious food and provides health screening, risk assessment, nutrition education, breastfeeding support, and referrals to health and social services. The program provides essential services for pregnant people, new and breastfeeding moms, infants, and children under five. Most pregnant people and young children on Medicaid or Basic Food (SNAP) qualify for WIC services. Given layoffs and other economic consequences related to COVID-19, people may be seeking WIC services for the first time. WIC has capacity and welcomes new families. To find WIC services in your area: Text "WIC" to 96859, visit ParentHelp123's Resource Finder, or call the Help Me Grow WA Hotline at 1-800-322-2588.

  • Relief Grants Available for MI Businesses and Organizations

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    21 Oct 2020
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    Apply for a relief grant today!

    On October 20, the Mercer Island City Council unanimously approved a new grant program to support Mercer Island businesses and nonprofits impacted by COVID-19.

    The Mercer Island COVID-19 Relief for Small Businesses Grant Program provides $270,000 of the City's second round of CARES Act funding to help assist local organizations who have been significantly impacted by the COVID-19 Pandemic, including those organizations that were required to modify or close operations per the guidelines outlined in Governor Inslee’s Safe Start Washington Plan and other COVID-19 related mandates.

    With these funds, we hope to help Island businesses and nonprofits remain open, retain/hire employees, and stay in business to continue serving the Mercer Island community.

    Not a local business owner? Help us get the word out! The next time you order takeout, schedule a salon service, or visit your favorite Island retailer, encourage them to apply for a grant.

    For more program details and information on how to apply, click here.

  • Extended: Foster Care Eviction and Rent Assistance, Eviction Moratorium, and Protections for Energy Customers affected by COVID-19

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    13 Oct 2020
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    The eviction moratorium and resources for foster care eviction and rent assistance as well as protections for energy customers have been extended.

    Foster Care Eviction and Rent Assistance

    Washington's Office of Homeless Youth allocated $1 million in CARES Act funding to the Department of Children, Youth, and Families (DCYF) to provide stipends to young adults who will age out or have aged out of Extended Foster Care at age 21, between March 1 - December 31, 2020.

    The purpose of the funding is to support housing stability for youth who exited the Extended Foster Care Program at age 21.

    Eligible youth will receive $800 per month for each month that they were eligible. Example: youth who turned 21 years old in March 2020 could be eligible for up to $8,000 over the 10-month period. Youth who turned 21 years old in April will have nine months of eligibility and will receive a total of $7,200.

    Youth who receive Social Security Income (SSI) will receive $100-$800 per month based on their current benefits. This range allows these youth to receive additional funds without jeopardizing their SSI and putting them over in resources per social security rules. These youth will be assessed on a case-by-case basis.

    The youth who turned 21 years old between March 2020 and September 2020 will receive one check for every month they have been out of foster care through October. They will then receive one check per month, including the month of December 2020. There is a possibility that all eligible youth will receive an additional check at the end of this period to ensure that all funds have been allocated.

    If you currently work or have worked with a young adult that meets these qualifications, please reach out to them directly and assist them in applying.

    How to Apply

    Send an email to dcyf.adolescentprograms@dcyf.wa.gov with the youth’s name, address and contact information before Nov. 13, 2020. If you do not have access to email, please call Sherrie Flores at 360-489-5280.

    Moratorium on Evictions

    On October 14, the Governor extended the Moratorium on Evictions. This extension makes modifications to the prior moratorium, including:

    • Clarifying that tenant behavior which is imminently hazardous to the physical safety of other persons on the premises is included among the existing permissible reasons for seeking to evict a tenant.
    • Authorizing landlords and property owners to send advance notices of future rent increases in limited circumstances, as long as the notice clearly provides that the rent increase will not go into effect until after the moratorium expires.
    • Establishing clearer guidance on permissible communications between landlords and tenants.
    • Requiring that any 60-day notice to vacate if an owner intends to occupy or sell the premises must be in the form of an affidavit signed under penalty of perjury.

    The moratorium also directs the governor’s staff to continue working with stakeholders over the next 30 days to consider additional amendments to the moratorium to ensure that the moratorium’s protections for non-payment of rent apply narrowly to those persons whose ability to pay has been directly or indirectly materially impacted by the COVID-19 virus.

    Read the full proclamation here.

    Protections for Energy Customers affected by COVID-19

    On October 6, state regulators approved protections for electric and natural gas utility customers who are struggling to pay their bills due to financial impacts from the COVID-19 pandemic.

    The commission ordered investor-owned electric and natural gas utilities in Washington to continue a moratorium on disconnections for nonpayment until April 30, 2021. Also, utilities will continue to waive deposits for new customers and all late fees through Oct. 27, 2021.

    Utilities must also work with customers to establish long-term payment arrangements for up to 18 months for residential customers, and 12 months for small commercial customers.

    In addition to payment arrangements, all utilities must also create a COVID-19 bill payment assistance program funded at 1% of their Washington state retail revenues, in addition to any existing local and federal assistance programs. For more information click here.

    On October 14, the Governor also extended the Ratepayer Assistance proclamation which prohibits energy, water and landline telephone companies from:

    • Disconnecting any residential customers from energy, landline telephone or water service due to nonpayment on an active account, except at the request of the customer.
    • Refusing to reconnect any residential customer who has been disconnected due to nonpayment.
    • Charging fees for late payment or reconnection of energy, landline telephone or water service.
    • Disconnecting service to any residential customer who has contacted the utility to request assistance from the utility’s COVID-19 Customer Support Program.

    This proclamation does not relieve customers from the obligation to pay for utility services. Customers and utilities are expected to continue to communicate in good faith with one another, and to work together, on the timing and terms of payment and repayment solutions.

    Read the full proclamation here.

  • Supporting Others In Crisis

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    08 Oct 2020
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    From King County's | Adapted from the King County Balanced You blog


    “I’ll never forget the day the phone rang. I felt powerless, I felt stuck. I wanted to help but I didn’t know how, who to call, or what to do. I wanted to solve the problem, but I didn’t know the first place to start.”

    Being on the receiving end of a phone call or text when someone is experiencing a mental health crisis is difficult. When a loved one is struggling, you want to do everything you can to help them. And sometimes, you don’t know what that is. As a family member or friend, it can be hard to know what to do, how to act, or what to say when someone is in crisis. If you find yourself in this situation, here are some supportive resources and strategies to consider, adapted from the National Alliance for Mental Illness (NAMI) and Mental Health First Aid.

    Understand the signs

    It’s important to note that a mental health crisis can take many forms: self-harm, panic attacks, suicidal ideation, planning or considering hurting one’s self or others, and more. Unlike other health emergencies, mental health crises don’t often have consistent signs, instructions, or resources on how to help or what to expect.

    Learning all you can about mental health is an important first step. NAMI created this video so people experiencing mental health emergencies and their loved ones can have the answers and information they need when they need it. It equips you with tools to assess the situation and questions to ask.

    If a loved one is actively talking about suicide, make sure to stay with them while they’re at risk and do not hesitate to get them additional help.

    Practice clear, empathetic communication

    Listening deeply and without judgment is essential to providing support in the moment. Encourage your loved one to talk about what they’re thinking, how they’re feeling, and how long they have been feeling that way. You might offer, “Sometimes when people go through __, they may have thoughts of ending their life. I want to check in about your safety. Have you had any of these thoughts?” Asking clearly if someone is considering suicide creates a safe opportunity to intervene.

    NAMI notes, “Don’t be afraid to ask directly if they are thinking about suicide. If they need time to respond, allow them to process. You can always repeat the question after a moment of silence, if necessary.” Listening in a kind and patient way can allow others to feel comfortable and safe enough to share what they’re going through. What’s important is that you’re showing up, listening deeply and non-judgmentally, and can connect them to more support, if needed.

    Reach out for additional support

    If you’re concerned, but it’s not an urgent situation, ask if they’re open to building a crisis plan or connecting to others together. Re-visit what care and connection has helped in the past. Perhaps a therapist, family member, friend or spiritual leader has given them support. It’s important to tap into those systems as much as possible during this time. Support might also include researching treatment options, making phone calls, or even setting up an appointment with the person.

    If you are concerned for the person’s immediate safety, call 9-1-1 or an alternative resource. Remember: police intervention may not feel safe to everyone, particularly people of color. If this is the case, there are additional supports available within the community. Here are a few resources you can contact 24/7:

    • If you are immediately concerned about someone, text Crisis Text Line at 741741 to connect with a trained crisis counselor to receive crisis support via text message.
    • You may call your local county crisis line to request assistance for you, a friend, or a family member (24/7/365). Safety and wellness checks can be requested and completed anonymously.
    • National Suicide Prevention Lifeline – Call 800-273-TALK (8255) to speak with a trained crisis counselor.
    • National Domestic Violence Hotline – Call 800-799-SAFE (7233) to speak with trained experts who provide confidential support to anyone experiencing domestic violence or seeking resources and information.
    • Call 9-1-1 if the crisis is a life-threatening emergency. Make sure to notify the operator that it is a mental health crisis and ask for an officer trained in crisis intervention.

    Check in on yourself as you check in on others

    Remember to take care of yourself as you’re supporting others. Practice deep breathing and tuning into how you’re doing during and after the experience. Navigating crisis can be difficult and overwhelming. You may notice many feelings including frustration, sadness, loss, or lack of control. Creating a plan that focuses on what and who you know may help. Whether managing crisis situations or day-to-day mental health, remember that you are not alone.

    Support and counseling

    If you could use additional support, check out the resources below.

    • Washington Listens is a program to support anyone in Washington experiencing stress due to the COVID-19 pandemic or any of the events that have occurred because of it. Call 1-833-681-0211, Monday – Friday from 9 a.m. to 9 p.m. and weekends from 9 a.m. to 6 p.m. TTY and language access services are available.
    • Crisis Connections provides many resources and support for anxiety, loneliness, recovery, and more. Language interpretation in more than 155 languages is available. Call 866-427-4747 or text HOME to 741741 for support.
    • SAMHSA Disaster Distress Helpline provides trained counselors and support for stress, anxiety and more. Support available 24/7, 365 days a year. Call 1-800-985-5990 or text TalkWithUS to 66746. Spanish-speakers can call the hotline and press “2” for bilingual support. Interpreters are available for 100 other languages.
    • King County’s Department of Community and Human Services provides publicly funded mental health and substance use services to low-income people in need.
    • A list of additional Community Mental Health Resources helps connect King County residents to 24/7 emotional support resources, ways to connect to a counselor, and information for both people living with a mental health condition and their family members and caregivers.

    We recognize that mental health impacts us all. We’re committed to keeping the conversation going. Let’s do what we can to connect ourselves and each other to the resources that we need.

    Originally posted on October 7, 2020.

  • K–12 Internet Access Program Allows More Students to Learn from Home

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    08 Oct 2020
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    A program, offered through the Office of the Superintendent of Public Instruction allows students from low-income families to connect to their learning online from home at no cost to them.

    OLYMPIA — October 1, 2020 — In mid-August, the Office of Superintendent of Public Instruction (OSPI) announced a new program to connect students to their online learning from home.

    OSPI will cover the costs of internet connectivity for eligible students for the remainder of the 2020–21 school year.

    This week, OSPI finalized contracts with three internet service providers — Ziply, Presidio, and Comcast — to provide the service to up to 60,000 students and their families through the end of the 2020–21 school year at no cost to the family. The program is reserved for students who are low-income and did not have internet access before August 2020.

    To participate in the program, potentially eligible families should receive information, including a promo/offer code from a provider, from their local school district. Families may also contact their district to request information. OSPI is compiling a list with a contact person for this program at each district.

    Families will sign up with the provider, install the equipment, and then be able to connect to remote learning.

    For more information visit the OSPI's website: https://www.k12.wa.us/about-ospi/press-releases/novel-coronavirus-covid-19-guidance-resources/k%E2%80%9312-internet-access-program