COVID-19 Community Resources

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This page is dedicated to the many resources available to the Mercer Island Community.


Can't find what you're looking for? Use the search bar in the upper right-hand corner! We know there is A LOT of information on our coronavirus information and resource pages. If you can't find something, just type the topic in the search bar at the top of the page and you should be able to find it!



This page is dedicated to the many resources available to the Mercer Island Community.


Can't find what you're looking for? Use the search bar in the upper right-hand corner! We know there is A LOT of information on our coronavirus information and resource pages. If you can't find something, just type the topic in the search bar at the top of the page and you should be able to find it!


  • Neighbor to Neighbor Help

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    19 Mar 2020
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    Thank You For Caring!


    The City wants to make sure our seniors, high-risk, and vulnerable populations are taken care of throughout this unprecedented event - but more importantly we want to make sure they are safe.

    If you have a personal relationship with a neighbor who falls into these high-risk or vulnerable populations, please do reach out (by phone, email, or from a distance of at least 6-feet) and see if they need help.

    If your neighborhood has worked with Officer Jennifer Franklin, the Police Department, or Emergency Management Volunteers, and have hosted a Map Your Neighborhood event - we encourage you to reach out to your neighbors.

    At this time, YFS is working with regional groups like the Red Cross to help our seniors and vulnerable populations.

    Please check back for more ways you can help the Mercer Island Community!

  • Clinical Services

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    17 Mar 2020

    The YFS clinical team will be utilizing tele(mental)health therapy tools to continue providing services to the community.

    Please contact our intake line at 206-275-7657 to set up an appointment. This is a confidential phoneline. Our clinical team will return your call within one business day.

  • School Based Services

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    17 Mar 2020

    The Mercer Island School District may be closed, but our counseling team is still available to students and their families. Please contact your YFS school counselor via email if you are in need of services.


  • Food Pantry

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    17 Mar 2020
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    n March, the Luther Burbank Administrative Building closed to the public and staff, and the City’s Food Pantry was re-located to the nearby Community and Event Center (8236 SE 24th Street).

    UPDATED Pantry Hours:

    • Wednesday (10am - 3pm)
    • Tuesdays (10am–1pm) and Thursdays (1pm-4pm)

    The MIYFS Pantry has shifted operations to only offer gift cards to grocery stores to patrons.

    Food Pantry clients should park in the marked parking spaces (highlighted on the attached map) and Youth & Family Services Department staff will meet them at the vehicle; please have identification available.

    Food Pantry services are available to all Island residents, please contact Cheryl Manriquez, Emergency Assistance Coordinator at cheryl.manriquez@mercergov.org, to be added to the approved list.

    Residents in need of other emergency assistance resources should also contact Manriquez, or call 2-1-1. The 211 service is a free, confidential, referral and information helpline that connects people of all ages nationwide to the local health and human services they need, 24 hours a day, seven days a week.

    To donate $25 or $50 food cards to our operations, please use the new dropbox in the City Hall parking lot (9611 SE 36th Street). Please contact Tambi Cork, Community Development and Administrative Manager, at tambi.cork@mercergov.org for questions regarding food pantry donations and operations.

    Closing the Luther Burbank Administrative Building allows the City to conserve scarce cleaning and sanitizing supplies and relocating the Food Pantry allows for mandated social distancing for all patrons and staff.


    食品救济库的新地点
    截至3月17日,路德·伯班克行政大楼已对公众和员工关闭,本市的食品救济库已迁至附近的社区与活动中心(8236 SE 24th Street)。

    食品救济库的运营时间
    星期二(上午10点至下午1
    星期四(下午1点至4


    MIYFS食品救济库已将运营方式调整为只向顾客提供超市的礼品卡。
    食品救济库的客户应将车停在标记的停车位(在所附地图上突出显示),青年与家庭服务部的工作人员将在车辆旁与他们会面;请准备好身份证明。 必须出示证件/ID。


    岛上所有居民都可以使用食品救济库服务,请联系紧急援助协调员Cheryl Manriquez,邮件为cheryl.manriquez@mercergov.org,以将您的信息添加到已批准名单中。

    需要其他紧急援助资源的居民也应联系Manriquez,或致电2-1-1。 211服务是免费且保密的转介和信息服务热线,将全国各地的各个年龄段的人们与他们所需的当地卫生和公共服务建立联系(每周7天、每天24小时提供服务)。

    Nueva ubicación de la despensa de alimentos

    A partir del 17 de marzo, el Edificio Administrativo Luther Burbank cerró al público y al personal, y la despensa de alimentos de la ciudad fue reubicada en un Centro Comunitario y de Eventos (8236 SE 24th Street) cercano.

    Horario de la despensa:

    Martes (10 a. m. a 1 p. m.)

    Jueves (1 p. m. a 4 p. m.)

    La despensa MIYFS cambió sus operaciones para ofrecer tarjetas de regalo solo para las tiendas de comestibles a los clientes.

    Los clientes de la Despensa de alimentos deben estacionar en los espacios de estacionamiento marcados (señalados en el mapa adjunto) y el personal del Departamento de Servicios para Jóvenes y Familias se acercarán a los vehículos. Tenga la identificación disponible. Se requiere una identificación.


    Los servicios de la Despensa de alimentos están disponibles para todos los residentes de la isla, comuníquese con Cheryl Manríquez, Coordinador de asistencia de emergencia al cheryl.manriquez@mercergov.org, para que se lo agregue a la lista aprobada.

    Los residentes que necesiten otros recursos de asistencia de emergencia también deben comunicarse con Manríquez o llamar al 2-1-1. El servicio telefónico 211 es una línea de ayuda gratuita, confidencial, de referencia e informativa que conecta a las personas de todas las edades en todo el país con los servicios de salud y humanos locales que necesitan, las 24 horas del día, los siete días de la semana.

    Новый адрес пункта раздачи продуктов питания

    По состоянию на 17 марта административное здание Luther Burbank закрылось для посетителей и персонала, а городской пункт раздачи продуктов питания был перенесен в близлежащий центр проведения культурно-общественных мероприятий (8236 SE 24th Street).

    Часы работы пункта раздачи продуктов питания:

    вторник с 10:00 до 13:00

    четверг с 13:00 до 16:00

    Пункт раздачи продуктов питания Департамента по вопросам семьи и молодежи г. Мерсер-Айленд (MIYFS) переориентировал свою работу на выдачу подарочных карт постоянным посетителям для покупок в продуктовых магазинах.

    Посетителям пункта раздачи продуктов питания необходимо парковаться на отмеченных парковочных местах (выделено на прилагаемой карте), и сотрудники Департамента по вопросам семьи и молодежи будут встречать их у автомобиля. Просьба иметь при себе удостоверение личности. Удостоверение личности является обязательным.


    Услуги пункта раздачи продуктов питания доступны для всех жителей города. Для добавления в утвержденный список свяжитесь с координатором по вопросам помощи в чрезвычайных ситуациях Черил Манрикес (Cheryl Manriquez) по адресу: cheryl.manriquez@mercergov.org.

    Жители, нуждающиеся в других ресурсах для помощи в чрезвычайных ситуациях, могут также связаться с Черил Манрикес или позвонить по телефону 2-1-1. Служба 211 — это круглосуточная бесплатная конфиденциальная справочно-информационная телефонная линия, которая позволяет людям всех возрастов по всей стране обратиться в местные службы здравоохранения и социального обеспечения, в услугах которых они нуждаются.

  • #OutThereForUs

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    12 May 2020

    Essential workers have been out there for us, now it's our turn to thank them. Submit a message of thanks using #OutThereForUs

    We've also set up a section to share notes of thanks or good news stories for our local heroes. Say thanks today!

  • Utility Assistance

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    03 Apr 2020
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    Clean and safe drinking water on Mercer Island is an essential service. We understand some small businesses and residential customers might be worried about paying their bills.

    To avoid an undue burden during the coronavirus outbreak, the City will be implementing the following policies:

    City water service will remain on throughout the duration of this emergency. The City will not disconnect customers for non-payment during this time.

    The City will work with customers who have been financially impacted by the coronavirus epidemic. The City will not charge late fees to customers unable to pay their bills on-time.

    Customers are encouraged to call the City’s customer service team at 206-275-7783 or email mifinance@mercergov.org to set up a payment plan.

    The City’s Utility Bill Reduction Program is available to income-qualified households, providing access to discounted utility rates. More info: http://www.mercergov.org/Page.asp?NavID=2414

  • Enjoying The Great Outdoors

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    26 Oct 2020
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    Summer is here! Time to get outside and play - safely.

    Updated July 17: Mercer Island parks and trails, athletic fields and courts, the boat launch, P-Patch, dog park, skate park, and beaches are open for non-organized recreation!

    Continue to practice physical distancing in parks, on trails, and while boating.

    Remember, King County is in Phase 2 which only allows for gatherings of up to 5 people. Please keep your distance from others and avoid gatherings. Wear a mask when you can't maintain a distance of 6 feet from others.

    Consider visiting early in the morning when parks are much less crowded.

    With our limited staffing, City parks won’t look as maintained as you may be used to. You can help by following “pack it in, pack it out” practices.

    Remember, Safety First when playing in and around water.

    The MI Boat Launch and beaches are open. As you make your plans to get out on the water, please remember your water safety. Lake Washington is still COLD, and all swimmers and boaters should always wear a life jacket. (See below for more information.)

    Mercer Island beaches are not staffed with lifeguards.

    Many Federal, State, and County parks and trails are open.

    Here are a just few tips to help you and your family stay healthy while enjoying the outdoors:

    1. Plan ahead.
    2. Keep your distance.
      • Recreate with those in your household and up to 5 others.
      • Give others plenty of room, communicate who will step aside on the trail, and don’t forget that trail etiquette gives hikers coming uphill the right of way.
    3. Stay local.
      • Don’t stray too far from home when recreating.
      • Help keep rural communities safe by minimizing stops and bringing all that you’ll need for your outing.
    4. Play it safe.
      • Keep your activities within your comfort and skill level to reduce the risk of injury and adding to the strain on our health care and emergency services.
    5. Leave no trace.

    Some of the ways we recreate have changed in the era of COVID-19, but don't worry - there are plenty of resources to help you navigate you favorite pastimes. Check out the links below:


  • Updated: Free Vaccination Clinics in Kent on October 7 and 17

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    26 Oct 2020
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    Flu vaccine should be considered “essential” this year.

    While the COVID-19 pandemic continues to affect our daily lives, autumn brings with it another unwanted visitor – the flu. The presence of both viruses could put more people in the hospital and strain Washington’s health care system. While we don’t yet have a vaccine to prevent COVID-19, we do have one to prevent flu. State health experts want you to take action.

    Public Health – Seattle & King County is organizing two drive-thru clinics at the ShoWare Center in Kent on Wednesday, October 7 and Saturday, October 17 (previously October 10) in collaboration with the Seattle Visiting Nurse Association (SVNA) and the Kent School District.

    They'll offer all vaccines required for K-12 school entry (Hep B, Varicella, Polio, MMR, Tdap, DTaP plus flu vaccine to kids ages 4-18). All vaccinations will be provided at no cost and available to all kids regardless of insurance status. SVNA will be providing adult flu (at no cost to uninsured and underinsured community members).

    The clinics are open to all King County residents.

    For more info visit the Find a Vaccination Clinic webpage.

    https://kingcounty.gov/depts/health/communicable-diseases/immunization/clinics.aspx


  • September is Suicide Prevention Month

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    Everyone has a role in suicide prevention.

    In observance of National Suicide Prevention Month, Washingtonians are asked to #BeThe1 to help prevent suicide. Vigilance is especially important this year due to the increased stress, anxiety, and depression people may be experiencing with COVID-19.

    Normalizing conversation around mental health helps break stigma. That’s why we’re asking everyone to be the one to be present, supportive, and strong for those who may be going through a difficult time.

    Following the LEARN Model Steps can help everyone identify the steps they can take to offer support:

    • Learn to recognize the warning signs.
    • Empathize with the person you’re concerned about and listen to what they say.
    • Ask them if they are thinking about suicide. It’s okay to ask someone directly.
    • And if they say yes, they are, remove the danger – the method they’re thinking of using.
    • Help them with next steps, such as calling or texting a crisis line.

    If you are in crisis or having thoughts of suicide, or if someone you know is in crisis, call the Suicide Prevention Lifeline at (800) 273-8255 or chat online. Confidential support is available 24 hours a day, seven days a week, 365 days a year. For support via text on the Crisis Text Line, start a conversation by texting “HEAL” to 741741.

    Additional suicide prevention resources:

  • Disaster Ready Washington Webinar on July 21

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    26 Oct 2020
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    Disasters don't wait. You shouldn't either.

    Disasters don't wait just because we're in the middle of one. We need to be prepared for anything, at all times. The Washington Emergency Management Division is hosting a public preparedness webinar on July 21 to talk about how to prepare for all hazards during COVID-19.

    The event is free, taking place from 11:30 a.m. to 12:30 p.m., on Tuesday, July 21.

    Topics include financial preparedness, mental health support, online safety and about strategically shopping, not over-buying.

    Follow this link for more information.