COVID-19 Community Resources

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This page is dedicated to the many resources available to the Mercer Island Community.


This page is dedicated to the many resources available to the Mercer Island Community.

  • Senior Services

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    YFS Specialists are available for phone and email consultations for senior residents and their families.

    YFS senior services include mental health and cognitive assessments, individualized care plans, resources and referrals on aging, grief and loss, and end-of-life issues. Call the YFS intake line at 206-275-7657 for assistance.

  • Ways to Help: King County Donations Connector

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    King County recently set up a regional clearinghouse to match donors of money, food, goods, and services, with organizations in need of donations.

    Visit this website: www.kingcounty.gov/emergency/donate

  • Senior Shopping Hour

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    To help Island seniors and other at-risk populations, local grocery stores and pharmacies have implemented a special shopping hour(s).

    To help Island seniors and other at-risk populations, local grocery stores and pharmacies have implemented a special shopping hour(s).

    QFC (both locations): 7:00am - 8:00am, Monday through Friday

    Walgreens: 8:00am - 9:00am, Tuesday (offering Tuesday Senior Discount)

    Rite-Aid: 9:00am - 10:00am, Monday through Friday


    Near-by, Off-Island Options also include:

    Whole Foods (888 116th Ave NE, Bellevue): 7:00am - 8:00am, Daily

  • Neighbor to Neighbor Help

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    Thank You For Caring!


    The City wants to make sure our seniors, high-risk, and vulnerable populations are taken care of throughout this unprecedented event - but more importantly we want to make sure they are safe.

    If you have a personal relationship with a neighbor who falls into these high-risk or vulnerable populations, please do reach out (by phone, email, or from a distance of at least 6-feet) and see if they need help.

    If your neighborhood has worked with Officer Jennifer Franklin, the Police Department, or Emergency Management Volunteers, and have hosted a Map Your Neighborhood event - we encourage you to reach out to your neighbors.

    At this time, YFS is working with regional groups like the Red Cross to help our seniors and vulnerable populations.

    Please check back for more ways you can help the Mercer Island Community!

  • Clinical Services

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    The YFS clinical team will be utilizing tele(mental)health therapy tools to continue providing services to the community.

    Please contact our intake line at 206-275-7657 to set up an appointment. This is a confidential phoneline. Our clinical team will return your call within one business day.

  • School Based Services

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    The Mercer Island School District may be closed, but our counseling team is still available to students and their families. Please contact your YFS school counselor via email if you are in need of services.


  • Food Pantry

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    n March, the Luther Burbank Administrative Building closed to the public and staff, and the City’s Food Pantry was re-located to the nearby Community and Event Center (8236 SE 24th Street).

    UPDATED Pantry Hours:

    • Wednesday (10am - 3pm)
    • Tuesdays (10am–1pm) and Thursdays (1pm-4pm)

    The MIYFS Pantry has shifted operations to only offer gift cards to grocery stores to patrons.

    Food Pantry clients should park in the marked parking spaces (highlighted on the attached map) and Youth & Family Services Department staff will meet them at the vehicle; please have identification available.

    Food Pantry services are available to all Island residents, please contact Cheryl Manriquez, Emergency Assistance Coordinator at cheryl.manriquez@mercergov.org, to be added to the approved list.

    Residents in need of other emergency assistance resources should also contact Manriquez, or call 2-1-1. The 211 service is a free, confidential, referral and information helpline that connects people of all ages nationwide to the local health and human services they need, 24 hours a day, seven days a week.

    To donate $25 or $50 food cards to our operations, please use the new dropbox in the City Hall parking lot (9611 SE 36th Street). Please contact Tambi Cork, Community Development and Administrative Manager, at tambi.cork@mercergov.org for questions regarding food pantry donations and operations.

    Closing the Luther Burbank Administrative Building allows the City to conserve scarce cleaning and sanitizing supplies and relocating the Food Pantry allows for mandated social distancing for all patrons and staff.


    食品救济库的新地点
    截至3月17日,路德·伯班克行政大楼已对公众和员工关闭,本市的食品救济库已迁至附近的社区与活动中心(8236 SE 24th Street)。

    食品救济库的运营时间
    星期二(上午10点至下午1
    星期四(下午1点至4


    MIYFS食品救济库已将运营方式调整为只向顾客提供超市的礼品卡。
    食品救济库的客户应将车停在标记的停车位(在所附地图上突出显示),青年与家庭服务部的工作人员将在车辆旁与他们会面;请准备好身份证明。 必须出示证件/ID。


    岛上所有居民都可以使用食品救济库服务,请联系紧急援助协调员Cheryl Manriquez,邮件为cheryl.manriquez@mercergov.org,以将您的信息添加到已批准名单中。

    需要其他紧急援助资源的居民也应联系Manriquez,或致电2-1-1。 211服务是免费且保密的转介和信息服务热线,将全国各地的各个年龄段的人们与他们所需的当地卫生和公共服务建立联系(每周7天、每天24小时提供服务)。

    Nueva ubicación de la despensa de alimentos

    A partir del 17 de marzo, el Edificio Administrativo Luther Burbank cerró al público y al personal, y la despensa de alimentos de la ciudad fue reubicada en un Centro Comunitario y de Eventos (8236 SE 24th Street) cercano.

    Horario de la despensa:

    Martes (10 a. m. a 1 p. m.)

    Jueves (1 p. m. a 4 p. m.)

    La despensa MIYFS cambió sus operaciones para ofrecer tarjetas de regalo solo para las tiendas de comestibles a los clientes.

    Los clientes de la Despensa de alimentos deben estacionar en los espacios de estacionamiento marcados (señalados en el mapa adjunto) y el personal del Departamento de Servicios para Jóvenes y Familias se acercarán a los vehículos. Tenga la identificación disponible. Se requiere una identificación.


    Los servicios de la Despensa de alimentos están disponibles para todos los residentes de la isla, comuníquese con Cheryl Manríquez, Coordinador de asistencia de emergencia al cheryl.manriquez@mercergov.org, para que se lo agregue a la lista aprobada.

    Los residentes que necesiten otros recursos de asistencia de emergencia también deben comunicarse con Manríquez o llamar al 2-1-1. El servicio telefónico 211 es una línea de ayuda gratuita, confidencial, de referencia e informativa que conecta a las personas de todas las edades en todo el país con los servicios de salud y humanos locales que necesitan, las 24 horas del día, los siete días de la semana.

    Новый адрес пункта раздачи продуктов питания

    По состоянию на 17 марта административное здание Luther Burbank закрылось для посетителей и персонала, а городской пункт раздачи продуктов питания был перенесен в близлежащий центр проведения культурно-общественных мероприятий (8236 SE 24th Street).

    Часы работы пункта раздачи продуктов питания:

    вторник с 10:00 до 13:00

    четверг с 13:00 до 16:00

    Пункт раздачи продуктов питания Департамента по вопросам семьи и молодежи г. Мерсер-Айленд (MIYFS) переориентировал свою работу на выдачу подарочных карт постоянным посетителям для покупок в продуктовых магазинах.

    Посетителям пункта раздачи продуктов питания необходимо парковаться на отмеченных парковочных местах (выделено на прилагаемой карте), и сотрудники Департамента по вопросам семьи и молодежи будут встречать их у автомобиля. Просьба иметь при себе удостоверение личности. Удостоверение личности является обязательным.


    Услуги пункта раздачи продуктов питания доступны для всех жителей города. Для добавления в утвержденный список свяжитесь с координатором по вопросам помощи в чрезвычайных ситуациях Черил Манрикес (Cheryl Manriquez) по адресу: cheryl.manriquez@mercergov.org.

    Жители, нуждающиеся в других ресурсах для помощи в чрезвычайных ситуациях, могут также связаться с Черил Манрикес или позвонить по телефону 2-1-1. Служба 211 — это круглосуточная бесплатная конфиденциальная справочно-информационная телефонная линия, которая позволяет людям всех возрастов по всей стране обратиться в местные службы здравоохранения и социального обеспечения, в услугах которых они нуждаются.

  • Utility Assistance

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    Clean and safe drinking water on Mercer Island is an essential service. We understand some small businesses and residential customers might be worried about paying their bills.

    To avoid an undue burden during the coronavirus outbreak, the City will be implementing the following policies:

    City water service will remain on throughout the duration of this emergency. The City will not disconnect customers for non-payment during this time.

    The City will work with customers who have been financially impacted by the coronavirus epidemic. The City will not charge late fees to customers unable to pay their bills on-time.

    Customers are encouraged to call the City’s customer service team at 206-275-7783 or email mifinance@mercergov.org to set up a payment plan.

    The City’s Utility Bill Reduction Program is available to income-qualified households, providing access to discounted utility rates. More info available at https://www.mercerisland.gov/finance/page/covid-19-financial-relief

  • Soil and Produce Delivered to Your Door

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    Contactless delivery of bulk and bagged soil and organic produce delivered straight to your door.

    Cedar Grove (the City's organics recycling processor) and Sound Sustainable Farms (a Redmond farm utilizing compost generated from Mercer Island yard and food scrap collection) have teamed up to provide contactless delivery of bagged soil and produce.

    Contactless Soil Delivery

    Cedar Grove is offering contactless delivery of bulk and bagged soil. This enables residents of Mercer Island to get in their gardens safely while enjoying the significant mental and physical health benefits of gardening. To order your supplies, visit: https://cedar-grove.com/featured/contactless-product-delivery

    Contactless Organic Produce Delivered from Sound Sustainable Farms to Your Door

    Sound Sustainable Farms is offering contactless home delivery of organic produce, grown in compost from the City of Mercer Island’s organics collection program to residents of Mercer Island. This program will also include some specialty food items from local restaurants including El Gaucho and others. This program will begin shortly with the bulk of the produce becoming available by early June. For more info and if people want to sign up to receive information when the program launches, they can visit: https://www.soundsfarms.com/contactlessdelivery


  • Relief Grants Available for MI Businesses and Organizations

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    Apply for a relief grant today!

    On October 20, the Mercer Island City Council unanimously approved a new grant program to support Mercer Island businesses and nonprofits impacted by COVID-19.

    The Mercer Island COVID-19 Relief for Small Businesses Grant Program provides $270,000 of the City's second round of CARES Act funding to help assist local organizations who have been significantly impacted by the COVID-19 Pandemic, including those organizations that were required to modify or close operations per the guidelines outlined in Governor Inslee’s Safe Start Washington Plan and other COVID-19 related mandates.

    With these funds, we hope to help Island businesses and nonprofits remain open, retain/hire employees, and stay in business to continue serving the Mercer Island community.

    Not a local business owner? Help us get the word out! The next time you order takeout, schedule a salon service, or visit your favorite Island retailer, encourage them to apply for a grant.

    For more program details and information on how to apply, click here.

Page last updated: 03 September 2021, 16:26