COVID-19 Community Resources

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This page is dedicated to the many resources available to the Mercer Island Community.


Can't find what you're looking for? Use the search bar in the upper right-hand corner! We know there is A LOT of information on our coronavirus information and resource pages. If you can't find something, just type the topic in the search bar at the top of the page and you should be able to find it!



This page is dedicated to the many resources available to the Mercer Island Community.


Can't find what you're looking for? Use the search bar in the upper right-hand corner! We know there is A LOT of information on our coronavirus information and resource pages. If you can't find something, just type the topic in the search bar at the top of the page and you should be able to find it!


  • Soil and Produce Delivered to Your Door

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    07 May 2020
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    Contactless delivery of bulk and bagged soil and organic produce delivered straight to your door.

    Cedar Grove (the City's organics recycling processor) and Sound Sustainable Farms (a Redmond farm utilizing compost generated from Mercer Island yard and food scrap collection) have teamed up to provide contactless delivery of bagged soil and produce.

    Contactless Soil Delivery

    Cedar Grove is offering contactless delivery of bulk and bagged soil. This enables residents of Mercer Island to get in their gardens safely while enjoying the significant mental and physical health benefits of gardening. To order your supplies, visit: https://cedar-grove.com/featured/contactless-product-delivery

    Contactless Organic Produce Delivered from Sound Sustainable Farms to Your Door

    Sound Sustainable Farms is offering contactless home delivery of organic produce, grown in compost from the City of Mercer Island’s organics collection program to residents of Mercer Island. This program will also include some specialty food items from local restaurants including El Gaucho and others. This program will begin shortly with the bulk of the produce becoming available by early June. For more info and if people want to sign up to receive information when the program launches, they can visit: https://www.soundsfarms.com/contactlessdelivery


  • Credit Score Protections During The Pandemic

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    06 May 2020
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    A new federal protection that applies to how insurance companies use a consumer’s credit history.

    The federal CARES Act amends the Fair Credit Reporting Act and protects consumers during the coronavirus pandemic from any negative credit reporting as long as their accounts were in good standing before the pandemic started.

    This protection also applies to how insurers use credit history to calculate how much consumers pay for auto and homeowners insurance.

    The CARES Act:

    • Prohibits a creditor from reporting an individual’s delinquent payments to a credit reporting agency if the individual was up-to-date on their payments before the pandemic started.
    • If asked, a creditor may also allow an individual to defer one or more payments, make a partial payment, or modify a loan or contract.

    The 120-day duration of the moratorium took effect March 27. It is likely to be extended until the federal administration declares an end to the current national emergency.

    “The initial focus of the act was on stimulus payments, but it’s also important to alert people to new protections regarding credit scoring,” said WA Insurance Commissioner Mike Kreidler. “Millions of people have lost their jobs and are likely struggling to pay their bills during this pandemic. It’s critical that we do what we can to make sure they’re not further harmed during these financially devastating times.”

  • Register to Volunteer During Disasters and Significant Events

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    04 May 2020
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    Interested in volunteering during disasters and significant events like COVID-19?

    Register with the Washington State Emergency Registry of Volunteers (WAserv) to partner with public health and others who need assistance in their response to the COVID-19 pandemic.

  • Tech 101 Tutorial for Homebound Seniors

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    30 Apr 2020
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    Mercer Island High School Junior, Annika Bhananker developed a tutorial video, Tech 101 to help homebound seniors connect with loved ones while social distancing. Click here to view the video.

    The tutorial session helps isolated members of the Mercer Island community by providing tips and information on how to use technology to stay connected with family and friends while staying safe at home. The Tech 101 tutorial features a section on troubleshooting WiFi issues, how to use Zoom for video meetings, and more.

    If you have questions or need further assistance you can contact Annika at: basictechnologyhelp@gmail.com.

    Thank you, Annika, for putting together this helpful tutorial!

  • Reopening on Mercer Island

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    15 Jun 2020
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    As shops and services reopen in the coming weeks, don’t forget to support your local Mercer Island businesses!

    Whether you need to fill up the tank, go for that long-awaited haircut, buy a gift for your grad, or pick up a few grilling tools for your summer BBQ, shop local and help your Island businesses recover.

    Not sure where to start? Browse the Mercer Island Business Guide, which includes hours of operation, websites, delivery information, and more for more than 250 Island businesses.

    Many thanks to Jim Eanes, Lisa Sharples & Fexy Media, and the Mercer Island Chamber of Commerce for compiling this free digital resource.

    Shop local and spend like it matters!

  • How to Help

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    22 May 2020
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    Want to help but not sure how? Here are a few ways you can help your neighbors nearby and within the region:

  • Financial Assistance Programs

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    07 May 2020
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    There are a number of financial assistance programs to help Islanders navigate these challenging times.

    This page serves as a clearinghouse for the information we’ve collected on various financial assistance programs. If we’ve missed something, please let us know using the comments section below.


    Disaster Cash Assistance

    Utility Assistance

    Emergency Assistance including Rental Help

    Food Pantry

    City B&O Tax Deadline Extension

    Credit Score Protections

    Federal and County Tax Extensions

    Moratorium on Evictions

  • Virtual Block Watch

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    23 Apr 2020
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    Neighbors watching out for neighbors is one of the best tools we can employ in the fight against crime.

    Residents are our best partners in crime prevention because they are the ones who are familiar with their neighborhoods and can often times spot an out-of-place person, vehicle or activity. However, this looks a little different in the era of COVID-19, so we’re working on a Virtual Block Watch program.

    The program launches Monday, May 11 with a program facilitated over Zoom by a police detective and a police officer and time for Q & A at the end. Contact Officer Jennifer Franklin (206-275-7905) to sign up your neighborhood.

    Also check out our Crime Prevention Booklet or more tips and information.

  • Meds Take-Back Event by Mail

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    23 Apr 2020
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    Every year, the City holds two very popular Meds Take-Back events in the spring and fall. With the coronavirus epidemic underway, these events have been cancelled nationwide, but the City's Healthy Youth Initiative is providing residents with alternative ways to participate without even leaving the home.

    All residents can request to have a mail-back envelope sent to their home to dispose of unwanted medications. Each envelope is 8 by 11 inches and holds up to 8 ounces of unwanted medicines. Simply place the unwanted medications in the pre-paid envelope and then place it directly in your mailbox for collection. There is no cost to residents to use this service. To request your envelope visit this Meds Take Back webpage.

    To further ensure the safety of our youth, the Healthy Youth Initiative also offers a lockbox option at no cost during the month of April. Each lockbox is hard sided and measures 7 x 5 x 5 inches. To request a lockbox, please Email rachel.montgomery@mercergov.org and it will be mailed to your residence.

    In these challenging times, every Mercer Island resident can be active in preventing prescription misuse and protecting the youth in our community.

  • Disaster Cash Assistance Program

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    22 Apr 2020
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    Disaster Cash Assistance Program

    Frequently Asked Questions

    What is the Disaster Cash Assistance Program or DCAP?

    The Department of Social and Health Services is activating the Disaster Cash Assistance Program, or DCAP, beginning April 17, 2020. This program is intended to help some Washingtonians meet their basic needs during the state of emergency caused by COVID-19 state of emergency.

    Why is this happening?

    In response to the COVID-19 pandemic, Governor Inslee declared a state of emergency for all counties in Washington state. This allows DSHS to issue benefits under the Disaster Cash Assistance Program to families and individuals who wouldn’t normally be eligible for cash benefits.

    How do I apply?

    This program requires an interview via telephone. Households can apply by: 

    • Applying online at WashingtonConnection.org and then calling the Customer Service Contact Center at 877-501-2233 to complete the required interview. 
    • Calling 877-501-2233 to complete the whole application process. 
    • Please be aware that the Customer Service Contact Center is experiencing very high call volumes and you may have a long wait time. The best time to call is before 11 a.m. The busiest time to call is 11 a.m. to 2 p.m. We can determine your eligibility for all of our programs in one interview.

    How often can I get this help?

    This program is available to households for only one month in a 12-month period during a state of emergency.

    How long will this program be available?

    This is a temporary program and will end when the state of emergency ends, or sooner.

    Can I receive a DCAP cash benefit even if I don’t have kids living with me?

    Yes.

    Can I get DCAP and other cash programs at the same time?

    No. DCAP is a one-time cash program for households that don’t qualify for other DSHS cash programs.

    What is the income limit for this program?

    The net income limit (after deductions) for all income expected in the month of application is based on your household size. See chart below:

    Is there a resource limit for this program?

    During the current emergency, up to $6,000 of your available resources are exempt. Equity up to $10,000 in a vehicle is also exempt.

    What information do I need for my interview?

    During the interview, we will discuss all income you expect for the month, your available resources and the expenses you need help with.

    What type of expenses can I get help with?

    DCAP covers the following types of needs: Shelter costs, utilities, clothing, minor medical care, household supplies and transportation costs for work. DCAP can also help with food, only if you aren’t eligible for ongoing food benefits.

    What is the maximum DCAP benefit amount?

    The benefit amount depends on your household size, income and need. The maximum benefit is listed below:

    How do I receive the benefits?

    If you are approved for DCAP, your benefits will be issued to your Electronic Benefit Transfer, or EBT, card. If you do not have one, we will provide you a card. Your card will be sent to you in the mail, unless you have a general delivery address.

    Do I need to be a citizen? What if I do not have a Social Security number?

    You are not required to be a U.S. citizen or to have certain alien status to receive DCAP. Any DCAP payment is excluded from the public charge test. You also are not required to provide a Social Security number to receive DCAP.

    For a printable PDF of this document, click here.